How to fix Microsoft Office 365 Subscription and License Problems?


Are you facing problem in office 356 then read this article as we have listed few methods for how to fix Office 365 or Office 2016 “Activation” or “Unlicensed Product” Problems as the latest version of office that is Office 365 and Office 2016 both need activating. You can do it by logging into Microsoft Office 365account. If you are getting Outlook 2016 not working error then we have a solution.

This error occurs upon installation, but sometimes due to windows update of office can also result in disabling or activation of products. It can take place with any or all of office products such as word, publisher, Excel, OneNote, InfoPath, Lync or outlook and shows the message like

“Unlicensed Product” or “Product Deactivated” or “We’re sorry, something went wrong, and we can’t do this for you right now. Please try again later” or similar like this. So what to do to solve such type of error?

Even I have a licensed version of Office 365, and it is valid and paid till now but somehow word didn’t seem like the same, and whenever I open it, I found the problem- “product activation failed.” But fortunately, there is an easy fix available to solve it without involving Microsoft or any third person.

Microsoft Office 365 Subscription and License Problems

How to fix Microsoft Office 365 Subscription Problem

Method 1:

Step 1: Right click on the start menu and choose apps and features.

microsoft apps and features

Step 2: Now find the app which causes the problem. For office 365, it is labeled as a package instead of individual app names like word or excel.

Step 3: Click on it and choose modify.

microsoft office modify

Step 4: Next, select online repair>> repair.

microsoft office repair

It will take some time to fix the error. In some case, this error can fix by quick repair option, too. But if you have licensed version, then we recommend you to go to online option to make sure that everything syncs back up correctly.

It will download all required files or data to repair it by itself. Once the process completes, firing up the misbehaving application once more. Now you will no more get the error message.


  • The same process in Windows 7 and eight completed with different steps: go to Control Panel> > Programs>>
  • Programs and Features.
  • Next, go to Office 365 ProPlus and select the “Change” button.
  • Now choose Quick Repair. In case it doesn’t work then go for online repair.

Method 2:

Even the above method won’t work for you then you can reactive or reinstall the Office 365 or Office 2016 by following the steps given below:

Step 1: From any of the office products click on the left arrow in the top left of the product, then click on “Office Account.”

Step 2: Now click on Manage Account and log in to your Office 365 or Office 2016 account.

Step 3: Once you log in to your office 365 account, go to the software option.

Step 4: Click on Install, and it will download all the required files that require for Office 365 reinstallation.

Bonus: If any of above method will not work then you can go to the link given below and find what’s wrong with your office 365:


It is all about the How to fix Office 365 or Office 2016 Activation or Unlicensed Product Problems. We hope you find the solution with the help of this article. In case you stuck somewhere or you have questions related to this article, use the comment box. Thank you for reading!

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