HyperX Cloud 2 Mic Not Working – How to Fix


Are you looking for a solution for HyperX Cloud 2 Mic not working in Windows? Then you are at right place. If you are a fan of cloud accessories, then you must have a Hyperx cloud 2 headsets for gaming purpose. This headset offers crystal clear audio with outstanding relaxation. And the mic of HyperX Cloud 2 is one of the best in the market. But sometimes it happens that after installing new Window 10 update, Hyperx cloud 2 Mic not working.

Many users complain about this severe problem with HyperX Cloud 2 Mic. So if you are also one of them who are facing the same problem with your HyperX Cloud II gaming headset? If yes then do not worry, as you come to the right place. Here we will provide you best fixes to solve Hyperx cloud 2 microphone not working windows 10.

Hyperx Cloud 2 is an excellent gaming headset that improves your gaming experience, developed by Kingston. It comes with virtual 7.1 surround audio and passive noise removal. The HyperX Cloud headset made of many removable pieces like the audio cable with detachable 3.5-millimeter jack. The only jack specifies the speaker and mic function. Even the Microphone can be removable by a 3.5-millimeter jack.

Recommended: Windows 10 Sound Not Working

HyperX Cloud 2 Mic Not Working

HyperX Cloud 2 Mic Not Working

Few people don’t want the same decibel audio in both directions at the same time. In such case, this microphone’s basic hardware noise cancellation does the same thing using the 2nd mic on the rear of the enclosure. For that ensure that your mike is plugged completely and also and not hanging loosely. Even the microphone is moderately more likely to cutting when plugged in the GameDAC, due to the processing they do inside the DAC. But we can’t neglect the quality of the HD voice quality of the microphone and nice flip down style. So use it when you require and put it away if you don’t need it.

Reasons For Hyperx Mic Not Working

Due to some particular reason, the HyperX Cloud 2 Mic not working issue arise. Some common reasons for this HyperX Cloud 2 Mic issue are:

  • Audio software error
  • Connections
  • Game audio settings
  • Outdated/corrupted drivers
  • Volume control issue

So here is the full guide for solving the issue Hyperx cloud mic not working.

HyperX Cloud Mic not working Windows 10: Fixes

Well, many methods can fix the issues, but we have covered the most prominent methods for you. Try one by one each and find which solve the issue.

Solution 1: Try some Basic troubleshooting

HyperX Cloud Mic not working basic troubleshoot

#1 First, ensure that all connection of HyperX Cloud 2 Mic and check there is no loose connection between your pc and HyperX Cloud 2 Mic.

#2 Also, check for the HyperX Cloud 2 Mic cable, it correctly inserted into a headphone jack or not.

#3 Clean the audio port, because some time due to dust or other things in the audio port, it will stop working.

#4 Enable the mic and make it default. Sometimes mic or other recording devices disabled or set at the low volume or muted which are the main reasons for this problem. To check it, follow the steps given below:

Step 1: From the bottom right corner, right-click on the Speaker icon from the Windows Taskbar.

Step 2: Choose Recording Devices and right-click on the speaker icon. Choose the option of recording.

Recording Devices

Step 3: Now, right-Click on the headset microphone>>>Enable>>> Set as Default.

headset microphone enable

If you did not find any mic in recording option then, right click on white space. You will see two option. Here you have to click on show disabled devices.

#5 Try audio troubleshooting

Step 1: From the bottom right corner, right-click on the Speaker icon from the Windows Taskbar.

Step 2: Select Troubleshoot Sound Problems option and follow on-screen instruction.

Troubleshoot Sound Problems

Solution 2: Update headphone drivers

Step 1: From the bottom right-hand corner of the taskbar right click the Speaker icon.

Step 2: Select Recording Devices.

Recording Devices

Step 3: Choose HyperX cloud 2 Headset/microphone and go to Properties of it. You will find this option under controllers.

HyperX cloud 2 Headset

Step 4: Select Drivers>>Update Drivers.

update hyperx driver

Solution 3: Check HyperX Cloud 2 audio settings

Go to the settings and check for a mic, that is it is enabled or not. Try to reinstall it, if possible.

Solution 4: Realtek Audio issues

For the speakers and mics, Realtek audio is a controller. Sometime due to improper installation of Realtek, it may cause this error. To check it, follow the steps given below.

Step 1: In the search bar type microphone and choose Microphone Privacy Settings option from the list.

Microphone Privacy Settings

Step 2: As you click on it, it will open a new window. Here you have to ensure that your Microphone setting is enabled.

Microphone setting is enabled


If you are a diehard fan of gaming and look for that is affordable and effective across a wide array of devices, then the Kingston HyperX Cloud 2 is the best choice for you. You will find the various series of HyperX headset at affordable rates. Except HyperX is hardly absurdly dedicated to the notion of wired gaming. HyperX is among the few businesses in the gaming that focus on audio quality and comfort of users. If you have used it then what do you feel? Share with us.

It’s all about the article Fix HyperX Cloud 2 Mic Not Working issue. We hope you like it and if it so then share it. In case of confusion feel free to ask us using the comment section below. Happy gaming!

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