Laptop Keyboard Not Working on Windows 10 [10 SOLUTION]


If you have updated to Windows 10 from window 8 or other and find that your laptop keyboard is not working on Windows 10 or your mouse is not working. In such case what you will do? I think you don’t have any idea but do not worry about it because we are here for solving all your problems related to laptop keyboard not working problem.

So in this article, we will discuss the troubleshooting steps for keyboard not working windows 10 issue but before we go to the solution, take a look at the possible reasons first.

Laptop keyboard not working on Windows 10
Laptop keyboard not working on Windows 10

What Aare The Reasons Behind Windows 10 Laptop Keyboard Not Working Problem?

The problem can cause due to many reasons like incompatible, corrupt, outdated drivers or Windows turning off system USB ports, hardware issues, Fast Startup issue, etc.

The reason depends on user system environment and configuration, and hence one solution may work for one user might not work for another one. Accordingly the different reason, we have put together all solution in the form of guide to resolve this issue for you. So let’s check out all solution one by one for windows 10 keyboard not working issue. Are you ready?

Laptop Keyboard Not Working on Windows 10 [SOLVED]

Method 1: Check for your USB port- working or not

Seldom a USB port can also stop working when upgrading Window version. Typically, it happens because of a driver problem. So always check for this problem first.

Luckily, it’s easy to test: What you have to do is just unplug the keyboard from the current USB port and plug in another USB port or device. For example an external hard-drive or a mouse. If that device also doesn’t work, then the problem is n the USB port, and in this type of case go directly to method 4. If the device you plugged in works correctly, then go to the Method 2.

Method 2: Adjust your keyboard settings

Most of the people not aware of this Windows setting, named as Filter Keys. It allows you to control with accidentally repeated keystrokes. Unexpectedly, if it turned on, then it can also cause many laptop keyboards like Dell laptop keyboard not working in Windows 10. So you should check first if it is turned on or not. If it is on, then first turn it off by following the steps given below:

Step 1: First on your laptop desktop and click on the Action Center icon which is located at the lower-right corner and click on all setting or you can directly go to the setting which found at a lower left corner.

laptop setting

Step 2: Next, click on the Ease of Access option.

Ease of Access

Step 3: Inside that select the Keyboard option.

keyboard option

Step 4: Make sure that Filter Keys is OFF, and then close the window.

filter keys

Method 3: Reinstall your keyboard driver

If your keyboard driver has generated any fault, your keyboard might stop working due to it. To fix it follow the steps given below:

Step 1: First, right-click on the Start button, and click on the Device Manager.

device manager

Step 2: Open Keyboards and right-click on Standard PS/2 Keyboard and select Uninstall tab from the list.

uninstall ps2 keyboard

Step 3: Once it completed, click on confirm and then ok tab.

confirm device uninstall

Step 4: After uninstall completed, restart your computer. Check if the problem persists or not. If it continues, then go to the next method of update drivers.

Method 4: Update your keyboard, and USB driver

An old keyboard or USB driver is one of the most common causes of an unresponsive keyboard. And there are two ways to get rid of this irritating driver of a keyboard and USB port, and they are manually or automatically.

Manual driver update: You can update your drivers manually searching most recent drive from the manufacturer’s website. In the case of USB driver, you have to try both the manufacturer of your USB port’s chipset and the manufacturer of your PC.

In case you are not sure how to update manually or don’t have time to update manually, you can go for the next option with Driver Easy.

Automatic driver update using Driver Easy:

It will automatically search your system and find the correct drivers for your USB port and your mouse. There is zero risk of installing wrong drivers, so there are no worries of mistakes in installing or downloading. You can update your all drivers automatically with the FREE or the Pro version of Driver Easy. To install and run it, follow the steps given below:

Step 1: Initially, download and install Driver Easy software form it’s official website.

Step 2: Open the software and run and click Scan Now button. It will automatically detect the problem in drivers.

driver easy

Step 3: Next, click the Update button next to the keyboard or USB device to download and install the correct version automatically.

keyboard or USB device to download and install

Step 4: Restart your laptop.

Method 5: update your BIOS

If your Windows 10 keyboard is not working even if it connected, first make sure your BIOS version is up-to-date, or it needs to be updated. The BIOS is an acronym for Basic Input and Output System, which controls the attached devices such as the keyboard, mouse, video adapter, hard disk, and printer. Therefore, if the BIOS is corrupted or outdated, your keyboard will not work.

Method 6: Use the Windows Key + Space shortcut

Some user claims that they had a problem only with specific keys on their laptop, and we can fix this problem quickly. If your keyboard, not working, then press Windows logo key and Space at the same time on your keyboard, and all keys will start working again. Some user reported that this solution work for them. So let’s try once.

Another shortcut to solve this problem is to press a key with a lock icon and Fn letters inside it. The Fn key is can be different according to your laptop. Another shortcut is to hold the Shift key and press the key that has a lock icon on it, and your laptop keyboard should start working again.

Method 7: Manually Installing Your Keyboard

If the keyboard is not working, then you can install it on your system manually. But for that follow the steps carefully and correctly otherwise it can cause a problem in the system.

Step 1: First, right-click on the Start button and select Device Manager, or you can search for device manager.

device manager windows

Step 2: Device Manager listed all devices. Those who are not installed shown with yellow exception mark. The not working keyboards most-likely located under Human Interface Devices (HID) or inside the keyboards.

Step 3: Under keyboards right-click on a keyboard with a yellow exception mark or the keyboard which is available.

Step 4: Now select the Update Driver option

hd keyboard device

Step 5: Next, select the option Browse my computer for driver software

Browse my computer for driver software

Step 6: Here you have to choose the option “Let me Pick from a List of Device Drivers” and select HID Keyboard.

Let me Pick from a List of Device Drivers

Step 7: Click on Next option and wait until the installation complete.

hid keyboard device

Step 8: Close the Human Interface Devices category, and in case of any device with a yellow exception, mark follows the above steps.

hid keyboard device updated

Method 8: Disable Windows 10 Fast Startup

Step 1: Go to Control Panel >> Power Options or you can right click on the battery icon which located at the bottom right corner and form it choose Power Options.

better setting

Step 2: On the left board, click on Choose what the power button does option and Scroll down to Shutdown settings section, deselect the Turn on fast startup option. At last, save all changes.

Shutdown settings

Method 9: Disable usb2 legacy support

Step 1: Shutdown your laptop, then turn it on and concurrently press F2, DEL (or F12) to enter into BIOS setup.

dios setup

Step 2: Go to USB Configuration and then disable USB legacy support option.

Step 3: Save all changes and exit and reboot your pc, everything will work after following these simple steps.

Method 10: Uninstall Sypnatic Software

Step 1: From the search bar go to the Control Panel

control panel

Step 2: Now click on Uninstall a program and the find Sypnatic from the list.

Sypnatic pointing

Step 3: Right-click on Sypnatic and select on the Uninstall.

Step 4: Reboot your PC.


It is all about laptop keyboard not working on windows 10 solutions. All these solutions we provided are best of our knowledge. If you have any other method, then share it with us. We hope one of the above will surely work for you. In case of doubts or queries use the comment section below. Thank you for reading!

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